Terms and conditions of use

We offer a full refund policy in accordance with the Consumer Protection (Distance Selling) Regulations. We go beyond this and offer a 14 day “no questions asked” refund policy, but only if the items are unused and in their original packaging. You will be responsible for paying to ship them back to us. Our returns address is: Eleb - Jan Vesely, Bartonova 1026, 530 12 Pardubice, Czech Republic.Please email us first to inform us to look out for your return. Your credit will go to your PayPal or bank account or credit card, however you have paid.

All information collected by Eleb, is held in the strictest confidentiality. We do not use any information outside the regular business between you and Eleb. We occasionally send e-mails through Constant Contact. These are private and not accessable by that company.


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